Privacy Policy

Melted.Co respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, book an appointment, receive services, or otherwise interact with our business.

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We will not share mobile or personally identifiable information with third parties for marketing or promotional purposes.

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Information You Provide to Us

Depending on how you interact with Melted.Co, we may receive personal information including:

• Your name
• Email address
• Phone number
• Appointment and service details
• Communications you send to us
• Information provided through consultation, consent, or client intake forms
• Other information you voluntarily provide

To help us provide waxing services safely, you may be asked to provide information about allergies, sensitivities, medications, pregnancy, skin conditions, recent treatments, or other circumstances relevant to your requested service.

Please provide only information that is accurate and reasonably necessary for your appointment or service.

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Online Booking Through Boulevard

Melted.Co uses Boulevard, available through joinblvd.com, as its third-party appointment-booking and salon-management provider.

When you select a booking link on our website, you may be directed to a Boulevard booking page or interface. Boulevard may collect information such as your:

• Name and contact information
• Appointment selections
• Preferred location or service provider
• Appointment and service history
• Payment and billing information
• Information submitted through booking, consultation, consent, or client forms

Boulevard processes information according to its own terms and privacy practices. Melted.Co may receive and use relevant client and appointment information from Boulevard to schedule appointments, provide services, process transactions, maintain appropriate business records, and communicate with clients.

Payment card information is generally processed by Boulevard and its payment-processing partners. Melted.Co does not ordinarily receive or store complete payment card numbers through this website.

You should review Boulevard’s Client Privacy Notice before submitting personal information through its services.

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Information Collected Automatically

When you visit our website, our website host and related service providers may automatically collect limited technical information, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Date and time of access
• Referring website or source
• General website interactions
• Cookie and similar technology information

This information may be used to operate and secure the website, identify technical problems, understand general website usage, and improve the visitor experience.

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Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies that are necessary for website functionality, security, performance, and basic usage measurement.

Your browser may allow you to block or delete cookies. Blocking certain cookies could affect how portions of the website function.

If Melted.Co adds analytics or advertising technologies, this Privacy Policy may be updated to describe those services and any privacy choices available to visitors.

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How We Use Personal Information

Melted.Co may use personal information to:

• Schedule, confirm, and manage appointments
• Provide waxing and related salon services
• Process payments and other purchases
• Maintain client and transaction records
• Send appointment confirmations, reminders, and receipts
• Communicate about appointments, services, or account-related matters
• Respond to questions and customer-service requests
• Administer consent, consultation, and client intake forms
• Improve our website, services, and client experience
• Protect the safety and security of our clients, staff, website, and business
• Prevent fraud or misuse of our services
• Comply with applicable laws and legal requirements

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How We Disclose Personal Information

Melted.Co may disclose personal information to third parties that help us operate our business, including:

• Boulevard, our appointment-booking and salon-management provider
• Payment processors
• Website hosting and technical service providers
• Email and text-message providers
• Business, accounting, insurance, or legal advisers
• Vendors that perform services on our behalf

These providers may process personal information to perform services for Melted.Co or according to their own privacy policies and agreements.

We may also disclose information when reasonably necessary to:

• Comply with a law, regulation, court order, or legal process
• Respond to a lawful government request
• Protect the rights, safety, and property of Melted.Co, our clients, or others
• Investigate fraud, misuse, or security concerns
• Complete a merger, sale, transfer, or other business transaction

Melted.Co does not sell personal information for monetary compensation.

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Data Retention

Melted.Co retains personal information for as long as reasonably necessary to manage appointments, provide services, maintain appropriate client and transaction records, comply with legal and accounting obligations, resolve disputes, and protect our legal rights. Retention periods may vary based on the type of information and the reason it was collected. Information processed through Boulevard may also be retained according to Boulevard’s agreements and privacy practices.

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Data Security

Melted.Co uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, booking platform, electronic transmission, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

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California Privacy Rights

California residents may have certain rights concerning their personal information under applicable California law. Depending on the law and whether it applies to Melted.Co, these rights may include the ability to:

• Request information about personal information collected about you
• Request access to certain personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Opt out of certain sales or sharing of personal information, where applicable
• Limit certain uses of sensitive personal information, where applicable
• Receive equal service and treatment when exercising applicable privacy rights

These rights may be subject to exceptions, limitations, identity-verification requirements, and whether the applicable law covers Melted.Co.

To submit a privacy request, contact us using the information at the end of this policy. We may need to verify your identity before completing certain requests.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal requirements.

When this policy is updated, the revised version will be posted on this page with a new “Last Updated” date. Your continued interaction with Melted.Co after an update is subject to the revised policy.

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Contact Us

To ask a question about this Privacy Policy or make a privacy-related request, please call the appropriate Melted.Co location using the telephone numbers below.

Melted.Co

Hanford and Tulare, California

Tulare: 559-467-5088

Hanford: 559-413-2929

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